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Notice of Privacy Practices
Effective date: October 2026 · Last updated: October 2026
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our Commitment
We are required by law to protect the privacy of your health information, to give you this Notice explaining our legal duties and privacy practices, and to follow the terms of the Notice currently in effect.
We are also required to notify you if a breach occurs that compromises the privacy or security of your health information.
How We May Use & Disclose Your Information
For treatment. To provide, coordinate and manage your care. For example, your provider may review your bloodwork before prescribing, or share information with another clinician involved in your treatment.
For payment. To obtain payment for services, including billing you or, where applicable, a health plan.
For health care operations. To run the practice — quality review, staff training, licensing, audits and business management.
Appointment reminders and follow-up. To contact you about appointments, results and treatment alternatives that may be of interest to you. Tell us your preferred contact method and we will use it.
Others involved in your care. We may share relevant information with a family member, friend or carer you have identified, or in an emergency where it is in your best interests.
Business associates. Contractors who perform services for us — our records system, billing and IT support — may handle your information. Each is contractually required to protect it.
As required or permitted by law. Including public health activities, reporting abuse or neglect, health oversight, judicial and administrative proceedings, law enforcement in defined circumstances, coroners and medical examiners, organ donation, serious threats to health or safety, workers' compensation, and specialised government functions.
Uses That Always Need Your Written Authorization
- Psychotherapy notesWhere any are maintained.
- MarketingMost marketing uses, and any disclosure that is a sale of your information.
- PhotographsBefore and after images are never published without separate written consent, given apart from your consent to treat, and you may withdraw it at any time.
- Anything else not described hereAny other use or disclosure requires your written authorization, which you may revoke in writing at any time, except where we have already acted on it.
Your Rights
- Inspect and copyYou may see and get a copy of your health information, including an electronic copy where we hold it electronically. We may charge a reasonable, cost-based fee.
- Request an amendmentIf you believe something is incorrect or incomplete, you may ask us to amend it. We may deny the request, and will explain why in writing if we do.
- An accounting of disclosuresYou may request a list of certain disclosures we have made.
- Request restrictionsYou may ask us to limit what we use or disclose. We are not required to agree, with one exception: if you pay in full out of pocket for a service, we must honour a request not to disclose that information to a health plan.
- Confidential communicationsYou may ask us to contact you in a particular way or at a particular address, and we will accommodate reasonable requests without asking why.
- A paper copyYou may ask for a paper copy of this Notice at any time, even if you agreed to receive it electronically.
- Breach notificationYou will be notified if a breach compromises your unsecured health information.
- Choose someone to act for youA personal representative or someone with medical power of attorney may exercise these rights on your behalf.
Substance Use Disorder Records
Certain substance use disorder treatment records receive protection under federal law (42 CFR Part 2) that is stricter than HIPAA. Where we hold such records, those stricter rules apply.
Substance use disorder treatment records obtained from a Part 2 program cannot be used or disclosed in civil, criminal, administrative or legislative proceedings against you without your written consent or a proper court order.
Your written consent is required before such records are used or disclosed for most purposes, including any fundraising communication. You may opt out of fundraising communications at any time, and choosing to do so will not affect your treatment.
Once information has been disclosed with your permission, it may be redisclosed by the recipient and may no longer be protected by HIPAA.
Other federal and state laws may also impose restrictions stricter than HIPAA. Where they do, we follow the stricter rule.
Complaints & Contact
If you believe your privacy rights have been violated, you may complain to us or directly to the Secretary of the U.S. Department of Health and Human Services. You will not be penalised or retaliated against for filing a complaint.
To exercise any right in this Notice, or to complain, contact our Privacy Officer:
Privacy Officer
Lexel Aesthetics, Wellness & Head Spa
1307 W Cumberland Street
Dunn, NC 28334
(910) 651-0061
Requests to inspect, amend, restrict or receive confidential communications should be made in writing.
Changes to This Notice
We reserve the right to change this Notice and to make the revised Notice effective for health information we already hold as well as information we receive in future.
The current Notice is always posted here and displayed in the practice, with its effective date shown at the top.
This Notice applies to Lexel Aesthetics, Wellness & Head Spa and to all providers and staff at this practice. A paper copy is available on request at reception, whatever you may have agreed to electronically. If you believe your privacy rights have been violated you may complain to us or to the Secretary of the U.S. Department of Health and Human Services, and you will not be retaliated against for doing so.